Privacy policy

My Address Number Inc.

Last updated: February 12, 2026

This policy describes how My Address Number Inc. collects, uses, discloses and protects your personal information when you visit www.myaddressnumber.com or make a purchase.

  1. Who we are

My Address Number Inc.
585 chemin Robitaille
Shefford, Québec, J2M 1X2
Canada

Phone: 450-330-1044 ext. 202
Email: marjolaine@myaddressnumber.com

Privacy Officer:
Marjolaine Audet-Robert

  1. Personal information we collect

a) Information you provide

When you make a purchase, fill out a form or contact us, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order-related information
• Messages sent through customer service or chat tools

b) Information collected automatically

When you browse our website, certain information is automatically collected:

• IP address
• Device and browser type
• Time zone
• Pages visited
• Products viewed
• Interaction data
• Referral source

This information is collected using cookies, pixels and similar technologies.

A detailed cookie declaration is available at:
https://myaddressnumber.com/pages/cookie-statement

You can manage or withdraw your consent at any time using the icon available at the bottom of the site.

  1. Purpose of collection

We use your personal information to:

• Process and ship your orders
• Communicate with you
• Prevent fraud
• Comply with legal and tax obligations
• Improve our website and services
• Measure marketing performance
• Conduct targeted advertising and remarketing

Use of technology and artificial intelligence

As part of our operations and customer service, we may use technological tools, including artificial intelligence solutions, to assist our team and improve the speed and quality of communications.

No decision producing legal or significant effects concerning you is made solely by automated systems without human intervention.

  1. Sharing with third parties

We share certain information with service providers when necessary for the purposes described in this policy.

These providers may include:

• E-commerce platform and hosting providers
• Payment processors
• Analytics and advertising tools
• Email marketing platforms
• Live chat tools
• Review platforms
• Product customization tools
• Quote request forms
• Shipping providers
• Internal management systems (ERP)

Some providers may process data outside Canada, including in the United States.

  1. Cookies and similar technologies

We use different types of cookies:

• Strictly necessary cookies
• Analytical cookies
• Marketing cookies

Consent is collected through our consent management tool and remains valid for 365 days.

For a complete and up-to-date list of cookies, please refer to:
https://myaddressnumber.com/pages/cookie-statement

  1. Your rights

In accordance with applicable privacy laws, you may:

• Access your personal information
• Request corrections
• Withdraw your consent
• Request deletion of your data, subject to legal obligations

You can exercise your rights by contacting us at:
marjolaine@monadressecivique.com

You may also submit a formal request via our data request portal:
https://myaddressnumber.com/pages/management-of-personal-data

We retain transaction data for a minimum of 10 years to comply with tax and accounting requirements.

Deletion may be limited where legal or contractual obligations require retention of certain data.

  1. Data retention

Personal information is retained only as long as necessary for the purposes for which it was collected, after which it is deleted or anonymized, unless otherwise required by law.

  1. Security measures

We implement reasonable measures to protect your personal information:

• Secure HTTPS transmission
• Secure hosting
• Restricted access to data
• Physical and electronic safeguards
• Regular review of security practices

  1. International data transfers

Some service providers may process data outside Canada. We ensure that such transfers comply with applicable privacy laws.

  1. Changes

This policy may be updated to reflect legal or operational changes. The updated date will be indicated at the top of this page.